{"id":972,"date":"2023-04-05T17:21:27","date_gmt":"2023-04-05T17:21:27","guid":{"rendered":"https:\/\/aupontdolt.fr\/?page_id=972"},"modified":"2026-05-10T15:03:29","modified_gmt":"2026-05-10T15:03:29","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/aupontdolt.fr\/en\/conditions-generales-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"972\" class=\"elementor elementor-972\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-810ac9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"810ac9e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f47f46\" data-id=\"5f47f46\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0253f3b elementor-widget elementor-widget-spacer\" data-id=\"0253f3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-98b312f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98b312f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48dbb75\" data-id=\"48dbb75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fc3d98 elementor-widget elementor-widget-text-editor\" data-id=\"2fc3d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Preamble<\/strong><\/p>\n<p>Our home is a chambre d\u2019h\u00f4tes (guesthouse) and not a hotel, which means we are not professional hoteliers. By staying with us, you agree to share a small part of our daily life and story. Don\u2019t be surprised if you see us join you at breakfast or at dinner if you have chosen to enjoy our table d\u2019h\u00f4tes. We always strive to offer you the best personalized welcome while respecting your privacy. It matters deeply to us that you continue your journey with fond memories of your stay.<\/p>\n<p><strong>Table d\u2019h\u00f4tes information<\/strong><\/p>\n<p>Our table d\u2019h\u00f4tes is an optional dinner service offered exclusively by reservation, at least one day before your arrival. We do not offer this service every day\u2014it depends on our availability. Please don\u2019t be surprised if, shortly before your arrival, we inform you that dinner cannot be served at home. In that case, we\u2019ll gladly help you find an alternative nearby.<\/p>\n<p>We hold a \u201cpetite restauration\u201d license, which allows us to serve alcoholic beverages under 18\u00b0 during meals, at an additional cost. As a reminder, we are not permitted to offer or serve alcohol to guests under 18 years old.<\/p>\n<p>Dinner is served at 7:30 p.m. for all our guests.<\/p>\n<p><strong>Booking information<\/strong><\/p>\n<p>Room reservations can be made by phone, email, or directly on our website. They become effective only after confirmation by email from us. A deposit representing at least 50% of the night rate may be requested. The remaining balance is payable upon departure.<\/p>\n<p>By reserving a room, you unreservedly accept the terms and conditions below.<\/p>\n<p>It is also possible to book through Booking.com. In that case, payment is processed through our partner platform, and rates as well as cancellation or refund conditions may differ.<\/p>\n<p><strong>1 \u2013 Duration of stay<\/strong><\/p>\n<p>Even if your company is most pleasant, you may not under any circumstance extend your stay beyond the dates confirmed in your reservation.<\/p>\n<p><strong>2 \u2013 Reservation and deposit<\/strong><\/p>\n<p>The reservation becomes effective once you receive our email confirmation specifying the dates of your stay and the total price. When a deposit is required, your booking becomes effective upon receipt of the payment. The deposit may represent 25% of the total stay or at least 50% of one night, payable by bank transfer or check.<\/p>\n<p><strong>3 \u2013 Rates and tourist tax<\/strong><\/p>\n<p>Our current rates are listed on the \u201cRates\u201d page of our website www.aupontdolt.com\n. These are the only contractual rates and include all taxes, as we are not subject to VAT under Article 293B of the French Tax Code. Only the local taxe de s\u00e9jour (tourist tax) is excluded and must be paid with the remaining balance of your stay. This tax is fully remitted to the French Treasury.<\/p>\n<p>Bookings made through third-party platforms such as Booking.com may display different rates. In that case, the applicable rate is the one shown at the time of booking on that platform.<\/p>\n<p><strong>4 \u2013 Cancellation by the guest and \u201cno-show\u201d<sup>(1)<\/sup><\/strong><\/p>\n<p>Cancellations must be made by email at aupontdolt@gmail.com\n or, if you prefer carrier pigeons, with acknowledgment of receipt at least 3 days (72 hours) before your arrival date at 4 p.m.<\/p>\n<ul>\n<li>You may cancel free of charge up to 3 days (72 hours) before arrival (local time). In this case, no fees will be charged, and any deposit already paid will be refunded via bank transfer.<\/li>\n<li>If the cancellation occurs less than 72 hours before arrival, the total cost of the booked stay will be due.<\/li>\n<li>If cancellation occurs less than 24 hours before arrival, any additional services booked (such as dinner at the table d\u2019h\u00f4tes) will also be charged.<\/li>\n<li>In case of \u201cno-show\u201d<sup>(1)<\/sup>\u2014that is, if you do not show up at the house on the day of your arrival without informing us by email (at aupontdolt@gmail.com\n) or by text message (at +33 6 52 46 24 20), an additional penalty fee of \u20ac40 will be charged.<\/li>\n<li>If you shorten your stay after arrival, the full cost of the originally booked accommodation remains due.<\/li>\n<li>If you fail to arrive before 8 p.m. on the first day of your booking without notice, your reservation will be cancelled, and we may reassign the room. In this case, the full price of the stay, including any additional services, remains payable. A formal invoice will be sent by email, and unpaid amounts after 7 days will be forwarded to a debt collection agency, with a minimum additional charge of \u20ac50.<\/li>\n<\/ul>\n<p><strong>5 \u2013 Cancellation by the owners<\/strong><\/p>\n<p>If we must cancel your stay before your arrival, you will be notified by email or registered mail. Any deposit received will be fully refunded, and we will do our best to help you find an alternative accommodation, though without obligation of result.<\/p>\n<p><strong>6 \u2013 Arrival<\/strong><\/p>\n<p>We welcome guests between 4 p.m. and 8 p.m. Please inform us in advance if you expect to arrive later.<\/p>\n<p><strong>7 \u2013 Payment of balance<\/strong><\/p>\n<p>The remaining balance, along with any additional services consumed during your stay, must be paid upon departure.<\/p>\n<p><strong>8 \u2013 Use of the premises<\/strong><\/p>\n<p>Guests agree to respect the peaceful nature of the house and to use the premises in accordance with their purpose. Meals may not be taken in the rooms. Guests are expected to leave the rooms in good condition, report any damage, and accept responsibility for it.<\/p>\n<p>The entire house is non-smoking.<\/p>\n<p><strong>9 \u2013 Capacity<\/strong><\/p>\n<p>Each room reservation is made for a specific number of guests, including children and infants. If more guests arrive than indicated, we reserve the right to refuse additional persons or deny access entirely. Such refusal cannot be considered a breach of contract on our part, and no refund will be issued. If we choose to accept the additional guests, a supplement may apply based on our standard rates.<\/p>\n<p><strong>10 \u2013 Pets<\/strong><\/p>\n<p>Nous acceptons les animaux de compagnie de petite taille (-10kg) si vous nous le mentionnez lors de la r\u00e9servation et s\u2019ils sont bien dress\u00e9s et non agressifs. Si un incident quelconque venait \u00e0 se produire en raison de votre animal de compagnie, vous en seriez enti\u00e8rement responsable. Si \u00e0 votre arriv\u00e9e nous constatons que le comportement de votre animal peut repr\u00e9senter un danger pour la s\u00e9curit\u00e9 des autres h\u00f4tes de la maison ou qu'il est de trop grande taille, nous nous r\u00e9servons le droit de vous interdire l'acc\u00e8s \u00e0 notre maison.<\/p>\n<p>We hope these conditions haven\u2019t frightened you off, and we look forward to welcoming you soon to our home in Saint-C\u00f4me-d\u2019Olt.<\/p>\n<p>Cintia &amp; Alex<\/p>\n<p><em>(1) \u00ab\u00a0No-Show\u00a0\u00bb = Non-pr\u00e9sentation \u00e0 la maison le jour d\u2019arriv\u00e9e \u00e0 la maison sans nous pr\u00e9venir<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9ambule Notre maison est une chambre d\u2019h\u00f4tes et non un h\u00f4tel, ce qui signifie que nous ne sommes pas des professionnels de l\u2019h\u00f4tellerie et qu\u2019en venant chez nous, vous acceptez de partager un bout de notre quotidien et de notre histoire. Ne soyez donc pas surpris de nous voir \u00e0 votre table au petit d\u00e9jeuner [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-972","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales de vente - Cintia et Alex - Au Pont d Olt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aupontdolt.fr\/en\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales de vente - Cintia et Alex - Au Pont d Olt\" \/>\n<meta property=\"og:description\" content=\"Pr\u00e9ambule Notre maison est une chambre d\u2019h\u00f4tes et non un h\u00f4tel, ce qui signifie que nous ne sommes pas des professionnels de l\u2019h\u00f4tellerie et qu\u2019en venant chez nous, vous acceptez de partager un bout de notre quotidien et de notre histoire. 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